Privacy Policy

We collect information that you provide directly to us, as well as information that is automatically collected when you use our services.

We use the information we collect for the following purposes:

• Service Delivery: Process and manage your bookings, reservations, and payments
• Customer Support: Respond to your inquiries, requests, and provide assistance
• Communication: Send booking confirmations, updates, and important service notifications
• Personalization: Customize your experience and provide relevant recommendations
• Marketing: Send promotional offers, newsletters, and updates (with your consent)
• Improvement: Analyze usage patterns to improve our website and services
• Security: Detect, prevent, and address fraud, security issues, and technical problems
• Legal Compliance: Comply with legal obligations and enforce our terms of service

We may share your information with third parties in the following circumstances:

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption: SSL/TLS encryption for data transmission
• Secure Storage: Encrypted databases and secure servers
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing
• Staff Training: Employee education on data protection best practices
• Incident Response: Procedures to address potential security breaches

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Restriction: Request limitation on how we process your information
• Portability: Receive your information in a structured, machine-readable format
• Object: Object to processing of your information for certain purposes
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at stay.mantralayam@gmail.com

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: